Internship Performance for Mentors Evaluation- myassignmenthelp

Question: Discuss about theInternship Performance for Mentors Evaluation. Answer: Introduction Island Travel Inn is a hotel located in Canada under the industry of hospitality and management. The hotel aims at providing the best services to its customers, and therefore candidates for an internship in this hotel have to do their best to make sure that they provide the best services to the customers. This report evaluates the internship performance of a student working as a front desk officer at island travel Inn. Performance of the student The performance of the student was excellent.as a front desk team supervisor, a post which is a public figure of the organization, the student was able to offer the best by interacting with the clients in a very satisfactory manner. The student was able to follow my instructions as a mentor and fulfilled the expectations of the customers which was very impressing. The student played a critical role in executing the guest services creating an exceptional experience for all the guests in the organization. Working closely with the workplace peers and the mentor as well, the student was able to deliver what was required by the enterprise. Also, the student was very flexible and therefore, was able to adjust to the new environment very quickly. The student showed a sense of responsibility and was very punctual, proactive and professional with the matters of the organization. Ability of the student to learn and apply MBA knowledge The student was able to display courteous and prompt attitude to the guests visiting the hotel. In a very significant way, the student learned how to handle the clients in the hotel, knowing what the customers required and also effectively communicating with them. The student learned how to solve problems of different levels affecting the clients which were very impressing. Application of MBA classes was in such a way that the student was able to set the goals ahead adding much value to the firm. The student also showed an accurate understanding of training systems, observation, shadow training and the roles of a front desk team. Efforts in organization improvement As a way of ensuring good working conditions and effectiveness, the student became part of the team which came up with the culture of rewarding the workers for the work well done. Rewards acted as a motivating factor making the workers in the organization deliver the best. Improvement areas The student should improve on the issue of knowing the clients on face to face basis. Getting this experience will help the student to acquire the skills required in handling the problems of the clients directly. It will also enable the student to understand the clients' attitudes better. Conclusion I believe the internship was an excellent experience for the student being able to learn a lot of things involving hospitality industry within a short span of time. The experience gathered by the student is suitable for sustenance in the hospitality world. Therefore, I recommend that the student is employable in any company in the hospitality industry.